Shipping Policy for PIPECOIN
Effective Date: March 10, 2025
At PIPECOIN, we strive to ensure that your order arrives in a timely and secure manner. Our shipping policy outlines the procedures and terms for the delivery of your order. Please read the following information carefully.
1. Shipping Locations
We currently offer shipping to the following locations:
- United States
- International Shipping (please check at checkout for availability)
If you are located outside of these regions, please contact our customer support at info@pipecoin.xyz to inquire about potential shipping options.
2. Processing Time
- Orders are typically processed within 1-2 business days of receiving your order. Orders placed during weekends or holidays will be processed on the next business day.
- Once your order is processed, you will receive a shipping confirmation email with tracking details (if applicable).
3. Shipping Methods and Delivery Time
We offer a variety of shipping methods based on your location. The available options will be presented to you during the checkout process. Estimated delivery times for each shipping method are as follows:
- Standard Shipping: 5-7 business days (U.S. domestic orders)
- Expedited Shipping: 2-3 business days (U.S. domestic orders)
- International Shipping: 7-14 business days (depending on the country)
Please note that shipping times are estimates and may vary due to factors such as weather, customs processing, or high demand during peak shopping seasons.
4. Shipping Costs
Shipping costs are calculated at checkout based on the size, weight of your order, and the delivery location. You will see the shipping fees before finalizing your purchase.
- Free Shipping: We offer free standard shipping on all orders over $150 within the United States.
5. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can track your order by following the link provided in the email.
Please note that it may take up to 24 hours for tracking information to appear in the system after shipment.
6. Customs, Duties, and Taxes (For International Orders)
For international shipments, the recipient is responsible for any customs duties, taxes, or fees that may be assessed by local authorities. These charges are not included in the price of the item or the shipping fees at checkout and must be paid by the customer upon arrival.
If you refuse a package due to customs duties or taxes, we will not refund the shipping charges or any return fees.
7. Lost or Damaged Shipments
- Lost Shipments: If your order is lost or delayed beyond the estimated delivery window, please contact our customer support team at info@pipecoin.xyz. We will investigate the issue and help resolve it.
- Damaged Shipments: If your item arrives damaged, please contact us within 7 days of receiving the package with photos of the damage. We will assist in arranging a return, exchange, or refund, depending on the situation.
8. Address Errors
Please ensure that your shipping address is accurate and complete before placing your order. PIPECOIN is not responsible for delays or undelivered packages due to incorrect or incomplete address information provided by the customer. If an order is returned due to an address issue, the customer is responsible for any additional shipping fees.
9. Contact Us
If you have any questions regarding shipping or need assistance with your order, please contact us at:
Email: info@pipecoin.xyz
Phone: 956-334-4720
We are happy to assist you and ensure that your shopping experience with PIPECOIN is smooth and satisfactory.